When daily support, recurring issues, security, and project work have different owners, employees pay the price. As your managed services provider, Comnexiom connects daily support, proactive care, security coordination and IT projects under a defined service agreement.
Comnexiom Managed IT gives businesses in Alpharetta and North Atlanta unlimited IT support on every plan, plus unlimited IT projects with Complete Care, for one flat monthly fee. Our sweet spot is companies with 10 to 50 employees; larger companies with internal IT use Co-Managed IT.
This is the way to fewer interruptions.
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Comnexiom Managed IT serves small and midsize businesses in Alpharetta and North Atlanta, with service across the Southeast and nationwide. It combines support, cybersecurity, devices, networks and IT-only projects under an agreed operating model. Managed IT includes unlimited IT support on every plan, plus unlimited IT-only projects and on-site support with Complete Care, for one flat monthly fee; Microsoft 365, backups, IoT, cameras, cabling, third-party services, hardware, software and licenses are separate.
UNLIMITED IT SUPPORT ON EVERY PLAN
One predictable monthly price. A clearly defined mission.
Keep people working
IT support with named ownership, priorities and escalation
Device maintenance, patching and recurring-issue follow-up
Employee onboarding, offboarding and account administration
Keep the business moving forward
Cybersecurity and recovery coordination for the covered environment
Unlimited IT projects with Complete Care, and an improvement roadmap
Clear coverage in writing. IoT, cameras, cabling, third-party services, hardware, software and licenses are quoted separately.
Your flat monthly fee covers unlimited IT support on every plan, plus unlimited IT projects and on-site support with Complete Care. Not included: Microsoft 365, backups, IoT sensors, security cameras, structured cabling, and third-party services such as internet and phone lines. Hardware, software and licenses are sold separately. A one-time onboarding fee applies only to our Elite Care Managed IT offering.
Who Managed IT is built for
Non-technical startups, manufacturers, professional services firms (CPA, legal, engineering) and construction companies, with a sweet spot of 10 to 50 employees. Larger companies with internal IT can bring us in through Co-Managed IT for specific skill sets, a better tool stack or extended support coverage. We serve Alpharetta first, North Atlanta, the Southeast and nationwide.
A stuck employee becomes a missed deadline, an interrupted colleague, and a customer who waits. Support should end the problem, not pass the distress signal around.
Phishing, exposed accounts, unmanaged devices, and inconsistent controls put real client information and operating time at risk. A tool collection is not the same as a coordinated defense.
New hires should not spend their first morning chasing passwords, software, and a laptop nobody prepared. Departing staff should not leave accounts behind.
A capable IT person can still be stretched across support, security, vendors, projects, and vacations. They need a coordinated alliance, not a replacement.
Office moves, cloud migrations, and infrastructure upgrades stall when nobody owns scope, vendors, testing, and handoff. Your employees should not become accidental project managers.
When phones, payments, cloud applications, cameras, and remote access share one weak connection, an outage becomes a company-wide problem. We resell it, plan it and support it; the internet provider bills you directly, not Comnexiom.
Missed calls, awkward transfers, disconnected remote workers, and aging phone systems can cost trust as well as revenue. We resell it, plan it and support it; the VoIP provider bills you directly, not Comnexiom. Phones and other hardware are sold separately.
Blind entrances, poorly placed cameras, uncontrolled credentials, and hard-to-find recordings leave people and property harder to protect. Quoted as a separate project.
Mystery cables, crowded racks, unreliable links, and office expansions built on guesswork make every future change harder. Quoted as a separate project.
Hardware, software and licenses are sold separately.
BEYOND MANAGED IT
ADD THE CREW. WATCH THE BASE.
Add an AI crew
Your AI crew runs on the accounts and security we already manage. Digital Jedis prepare the recaps, follow-ups and proposals; you approve what goes out. Scoped and priced separately.
Unlimited IT projects with Complete Care. A clearly defined mission.
IT-related project work included with Complete Care
Unlimited IT support on every plan, plus unlimited IT-related projects with Complete Care, at a predictable monthly service price.
Plan and implement IT changes for the covered business environment
Examples to scope: Microsoft 365 migrations, workstation rollouts, server changes and network configuration
Agree on requirements, priorities, dependencies, scheduling, testing and handover
Quoted and sold separately
IoT and smart-building projects
Security-camera work
Cabling installation and related physical infrastructure work
Third-party services, including Internet
All hardware, software and licenses
The unlimited-project offering, included with Complete Care, covers IT-related projects only. IoT, security cameras, cabling and third-party services such as Internet are not included. All hardware, software and licenses are sold separately.
Unlimited describes the IT support offering on every plan and the IT-related project offering with Complete Care; it does not mean unlimited simultaneous projects or included products. We plan the sequence with you in the service agreement. Digital Jedi design, setup and automation engagements also receive their own scope and pricing.
Managed IT Services FAQ
What does a Managed IT operating model cover?
It connects employee support, monitoring, maintenance, cybersecurity, documentation and IT-only projects through defined ownership and escalation.
How does Managed IT reduce repeated rescue work?
Comnexiom looks for recurring issues, documents the environment and plans durable corrections instead of treating every ticket as an isolated event.
What work sits outside the Managed IT fee?
IoT, cameras, cabling and third-party services are scoped separately. Hardware, software and licenses are sold separately.
Call, email or use the portal. Your ticket is logged, a technician is assigned, the issue is fixed, and the team follows up before closing it.
HELP ME, COMNEXIOM
STOP TREATING EVERY TICKET AS A STANDALONE RESCUE.
Book a Jedi for your Free IT Risk Review: 30 minutes on Microsoft Teams with Jeff Davis. You leave with one priority risk, one practical opportunity, one clear next step and a short written summary. No scans, no system access, no obligation.
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