Smart Buttons
Smart Buttons
Staff and occupants need a simple way to request help or trigger a known workflow.
IoT monitoring is an add-on, priced separately from Managed IT, and also available on its own. Alerts are monitored 24x7 and go to a named person.
Smart Buttons uses connected sensors, gateways and alerts to watch physical conditions for business and facility teams. The work includes selecting a useful condition, planning connectivity and routing alerts to a named responder. IoT monitoring is an add-on, scoped and priced separately from Managed IT, and hardware, software and licenses are sold separately.
Smart Buttons: the operating risk
Smart Buttons in the real world
A person needs assistance but does not have a workstation, app login, or the right phone number. One deliberate button press can start a known workflow.
A TYPICAL WORKDAYONE PRESS. THE RIGHT PERSON. A RECORD OF THE RESPONSE.
- 01
Button pressed
- 02
location and request identified
- 03
assigned team notified
- 04
escalation follows the agreed procedure.
Choose the location, the owner, and the response.
- Service and assistance requests
- Location-linked notifications
- Defined actions and escalation
HELP REQUESTS THAT DON'T DEPEND ON FINDING A KEYBOARD.
- Simpler requests
- Clearer routing
- Faster awareness of a need for assistance
Buttons get a periodic test press and battery check so they work the day someone actually needs one. How we keep sensors useful
Application and safety requirements vary. Monitoring supplements your operating procedures and does not replace required life-safety systems.
Smart Buttons FAQ
What can a facility service button request?
It can send a known service or assistance request into an agreed notification workflow, reducing the need to find a phone number or track someone down.
How does the responder know which button was pressed?
Device and location labels should connect the request to the correct area, task and recipient in the configured workflow.
What keeps service-button requests from being overlooked?
Define acknowledgement, ownership and escalation before deployment, then test the request from the button through to the responsible person.
SEND A DISTRESS SIGNAL WITHOUT A KEYBOARD. BOOK A JEDI FOR A BUTTON PILOT.
Book a Jedi for your Free IT Risk Review: 30 minutes on Microsoft Teams with Jeff Davis. You leave with one priority risk, one practical opportunity, one clear next step and a short written summary. No scans, no system access, no obligation.